Planet Hollywood Resort & Casino

"Extortionate tipping culture + Wi-Fi scam - don't stay at this hotel!" **Rating**: ⭐ (1/5) **Review**: I stayed at Planet Hollywood Resort for just one night and was treated to a masterclass in **exploitative hospitality**. In addition to the **outdated Wi-Fi policy** (extra charge to change device after connecting), I was also subjected to **staff extortion** at baggage claim - a disgrace for a 4-star hotel. **Pros**: - **Nothing special**: Sadly, even the prime Strip location couldn't save this hotel from disaster. **Cons**: 1. **Wi-Fi scam**: The "free 2-device Wi-Fi" is a trap. Once connected, the device cannot be changed without **extra payment** - the front desk staff refused to fix the problem. 2. **Mandatory Tipping for Basic Services**: - After checking in my luggage at the concierge, the employee **refused to return my luggage** and held out his hand to indicate that he needed a tip. I didn't have my wallet with me. I had to call my friend across the lobby to give me cash. He didn't hand over his luggage until I handed him the tip and said thank you. This didn't look like a "tip" but more like a **ransom transaction**. 3. **Employee Privilege Sense**: The waiter's satisfied expression after receiving the tip was a wake-up call: **Is the hotel allowing employees to blackmail guests because they are deducting wages? ** This is not the way to treat guests - it's basically highway robbery. **Management Recommendations**: - Audit the tipping policy: Tipping should be voluntary, not a **mandatory charge** for basic services. - Pay a reasonable wage to eliminate predatory behavior. **Final Conclusion**: Planet Hollywood treats guests like ATM machines. From the Wi-Fi scam to the luggage ransom, every encounter felt like **being robbed at gunpoint**. Glad I only stayed one night - never again.

This hotel was booked for a colleague who was on a business trip to the United States. The service was very good, the hotel facilities were complete, the rooms were clean and tidy, and the distance to the exhibition was also very close. In short, if I have the opportunity to travel to the United States for an exhibition in the future, I will come to this hotel again.

The hotel is in a good location, in the heart of Las Vegas Strip, and is convenient to everywhere. The hygiene is not ideal, and there is obvious dust on the tables and chairs. There is not even a bottle of water in the room except for an empty ice bucket and four paper cups. There is no service either. In short, it is not worth the money (more than 2,500 RMB per night).

This hotel is always a good friend when visiting CES. The location and facilities are satisfactory. It is good to enjoy a simple breakfast at the store on the 2nd floor. It is also convenient to move to other places.

The location is perfect. It's close to everywhere. This hotel was very satisfying for the price. Unmanned check-in is also available.

Bellagio fountain view, clean and neat facilities, Gordon Ramsay Burger in the hotel, hot ***, there is no need to go there. It is located in the center to see the main strip, so it was easy to go around here and there! When Koreans check in, you know 'Teeeeip' + viewyo, don't miss it 🥹🥹🙏🤍