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"I had a very enjoyable stay. The hotel front office manager even upgraded my room because I felt like the other one had been smoked in. The staff in general is very friendly and professional. The valets were awesome and quick, quick quick. On top of the incredible service the oceanfront location and pool cannot be beaten. B Ocean was beautiful"

"Had a great time They went above and beyond for my friends and I Would definitely stay again and bring my kids "

"I must say I almost didn't book through Trip.com after reading some of the negative comments but that was NOT my experience at all! I saved money significantly by booking through them for the Oceanfront Suite and was able to confirm with the Hilton property right away that I was confirmed for what I booked. I would definitely book using Trip.com again in the future. The hotel itself was in an amazing location, great room view and value for the price. A few updates would make it exceptional but overall was still great."

"Great location and the pool and gym are top notch. We were challenged with the temperature controls for the room, but otherwise it was a perfect stay."

"Outdated facilities, especially the cold and hot water pressure is very small, the amount of water is large, uncomfortable! Breakfast is good. The location is excellent. The room is quiet."

"My review is a little late but My husband and I with our 2 kids, stayed at the W and we had a great experience. We were there the last week of July. We stayed for 8 days. The hotel is beautiful, very upscale. Lots of amenities. From when we checked in, everyone was super nice. We had a great view of the beach from our Balcony. We stayed on the 21st floor and our floor was very quiet. Our room was very clean, always smelled good as soon as you would walk out of the elevator into the hallways. Hotel was very clean. Our room was always serviced. The room was super nice. Great access to the beach. Valet service was great, everyone was super nice. We did not eat at the hotel though because it was pretty pricey. Overall we had a great experience and definitely would return back to the W in the future. "

"Still the kind of hotel I like, but I booked the pier view room of the main building before, but I didn't know that the person who arrived at the front desk said that it was changed to the room in the deputy building. I didn't know what was wrong in the middle, because the room in the main building was confirmed by the reservation again and again and the customer service. But when I checked in, I was ruled by the hotel brother and went to the deputy building. . . The overall environment of the hotel is still OK, 40 minutes walk from the beach, 10 minutes by taxi to the beach, and it is very convenient to leave the cruise terminal. The hotel will provide a car to the pier for 6 dollars. If you do a cruise, booking a hotel must be a good choice. The surrounding dining and supermarket are also more convenient. Overall is OK"

"Our flight was canceled, and since we needed to stay over we were referred to Sonesta by a local. Beautiful and clean!"

"double charge, bad experience"

"The room is very big, very clean, the service attitude is very good, the transportation is convenient, the beach is across the road from the hotel, and there is a Japanese and Korean restaurant downstairs in the Conrad Hotel next to it, which is delicious. I will stay again next time. It is very good👍"